Terms & Conditions

Professional by Principle,

1. General

  • Welcome to Wakanda Consultancy!

  • These terms outline what you can expect from us and what we expect from you when using our ecommerce platform and services.

  • “We”, “us”, or “Wakanda Consultancy” refers to the company operating our official platforms.

  • By placing an order or using our services (clothing, education abroad, visa assistance, medical tourism), you agree to these terms and conditions.

  • You must:

    • Be at least 18 years old and legally capable of entering into contracts under applicable laws.

    • If under 18, transact only through a parent or guardian.

  • Requirements to place an order:

    • A valid email address.

    • A valid delivery address (India or international).

  • We may restrict or suspend access to our Online Store if:

    • User actions are abusive, fraudulent, illegal, or disruptive.

  • We only sell products and provide services through:

    • Our official platforms.

    • Approved partners.

  • Transactions outside these authorized channels are not our responsibility.

  • Terms may be updated periodically:

    • The version in effect at the time of your order will apply.

    • Check this page regularly for updates.

2. Prices & Delivery Charges

  • Prices listed include applicable taxes (e.g., GST for Indian customers).

  • Delivery charges:

    • Displayed during checkout based on your shipping address.

  • Prices may vary between:

    • Online platform.

    • Physical retail or partner locations.

  • International customers:

    • Responsible for delivery charges, customs duties, and applicable taxes.

3. Ordering

  • To order:

    • Add items or services to your cart.

    • Complete the checkout process.

  • Submitting an order = Offer to purchase (subject to acceptance).

  • Order process:

    • You receive a confirmation.

    • Order is binding only once approved and processed by us.

  • We may decline or cancel orders if:

    • Product or service is unavailable.

    • Restricted by regulations.

    • Misuse or suspicious activity is suspected.

  • If payment has been made and order cannot be processed:

    • A full refund will be issued via the original payment method.

4. Payment Methods

  • Currently, only bank transfer is accepted.

  • Payment details are shared during checkout or inquiry.

  • Orders processed only after:

    • Payment receipt is confirmed.

  • Customers must:

    • Retain transaction receipt as proof of payment.

5. Liability

  • We strive for accuracy in product/service details but do not guarantee:

    • All content is error-free.

    • Content is always current.

  • Product/service representation:

    • Colors, sizes, specifications may vary due to devices, production batches, or service providers.

  • We are not liable for delays or non-performance caused by:

    • Natural disasters, war, government actions, pandemics, or events beyond our control.

  • Our liability is limited to:

    • The total value of your order.

  • We are not responsible for:

    • Indirect or consequential losses (e.g., profit, opportunity).

6. Complaints & Grievances

  • Customers may contact our Customer Support team for:

    • Questions.

    • Concerns.

    • Complaints.

7. Severability

  • If any clause is deemed invalid or unenforceable:

    • Remaining clauses will continue in full effect.

8. Governing Law & Disputes

  • These Terms are governed by the laws of India.

  • Legal proceedings:

    • Exclusive jurisdiction of courts in Delhi, India.

9. Assignment

  • Wakanda Consultancy may assign or transfer rights/obligations under these Terms without prior notice.

10. Communication

  • By using our platform, you consent to receive communications from us via:

    • Email.

    • SMS.

    • Phone (orders, services, promotional updates).

  • Marketing messages:

    • You can opt out by following unsubscribe instructions.

11. Intellectual Property

  • All content on the Wakanda Consultancy platform is protected by intellectual property laws.

  • Content includes:

    • Text, images, graphics, logos, software.

  • Content remains property of Wakanda Consultancy or licensors.

  • Restrictions:

    • No reproduction, distribution, or use of content without written permission.

  • User-submitted content (e.g., reviews):

    • Grants Wakanda Consultancy a perpetual, royalty-free license to use, reproduce, and display such content across platforms.